Privacy policy

Last updated: May 01, 2026

GearBrix.US operates this store and website, including related information, content, features, tools, products, and services, to provide customers with an online shopping experience for building block car sets and related products.

Throughout this Privacy Policy, “we,” “us,” and “our” refer to GearBrix.US, a sole proprietorship based in Texas, United States. Our store is powered by Shopify, which helps us provide our website, checkout, payment processing, order management, and other store services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact us, or interact with our services.

By using or accessing GearBrix.US, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be connected to you.

Depending on how you interact with our website, we may collect the following types of information:

Contact information: name, email address, phone number, billing address, and shipping address
Order information: products viewed, added to cart, purchased, returned, exchanged, or canceled
Payment information: payment method details, transaction information, payment confirmation, and billing details
Account information: username, password, preferences, and account settings, if you create an account
Customer support information: messages, photos, videos, order concerns, return requests, missing piece requests, or other information you send to us
Device and usage information: IP address, browser type, device type, network information, pages viewed, website interactions, and similar analytics data
Marketing information: email preferences, promotions you interact with, and communication preferences

Payment information is processed through secure third-party payment providers. GearBrix.US does not directly store full credit card numbers.

2. How We Collect Information

We may collect personal information from:

You directly, such as when you place an order, create an account, contact support, submit a return request, or sign up for emails
Your device automatically, such as through cookies, analytics tools, browser data, and similar technologies
Shopify and service providers, including payment processors, shipping providers, fraud prevention tools, marketing platforms, and website apps
Third-party partners, when allowed by law and connected to providing or improving our services

3. How We Use Your Personal Information

We use your personal information to operate our store and provide our services, including to:

Process payments and fulfill orders
Send order confirmations, shipping updates, return updates, and support messages
Arrange shipping, delivery, returns, exchanges, refunds, and replacement parts
Respond to customer questions, complaints, missing pieces, damaged items, or incorrect orders
Create, maintain, and manage customer accounts
Improve our website, products, customer service, and shopping experience
Remember items in your cart or preferences
Prevent fraud, abuse, unauthorized activity, or security issues
Send marketing emails, discounts, promotions, or product updates, if you choose to receive them
Comply with legal, tax, accounting, security, or business obligations

4. Marketing and Advertising

If you sign up for emails, make a purchase, or choose to receive updates from us, we may send you promotional emails, product updates, discounts, or store announcements.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at:

gearbrix.us@gmail.com

Even if you unsubscribe from marketing emails, we may still send non-promotional messages related to your orders, shipping, refunds, account, or customer support requests.

We may also use advertising tools or partners to show relevant ads or promotions. Depending on where you live, you may have the right to opt out of certain targeted advertising or data sharing.

5. Cookies and Tracking Technologies

GearBrix.US may use cookies and similar tracking technologies to help our website function properly and improve your shopping experience.

Cookies may be used to:

Keep items in your cart
Remember preferences
Help with checkout
Improve website speed and performance
Understand how customers use our website
Support analytics, advertising, and marketing features
Help detect fraud or security issues

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

Depending on where you live, you may also have rights related to cookie tracking, targeted advertising, or certain data sharing.

6. How We Share Personal Information

We do not sell your personal information for money.

We may share personal information when necessary to operate our business and provide our services, including with:

Shopify
Payment processors
Shipping carriers and fulfillment providers
Customer support tools
Email and marketing platforms
Legal, tax, accounting, or business service providers

We may also share personal information when required to comply with laws, respond to legal requests, enforce our policies, protect our rights, prevent fraud, or complete a business transfer, sale, merger, or reorganization.

7. Relationship with Shopify

GearBrix.US is powered by Shopify. Shopify collects and processes personal information related to your access to and use of our store in order to help provide, improve, and secure the shopping experience.

Information you submit through our website may be shared with Shopify and other service providers that help operate our store. Shopify may process information in the United States, Canada, or other countries where Shopify or its service providers operate.

Shopify may also use certain information collected through our store and other merchants to provide enhanced features, analytics, security, fraud prevention, and advertising-related services.

To learn more about how Shopify handles personal information, you may review Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.

8. Third-Party Websites and Links

Our website may contain links to third-party websites, apps, social media platforms, payment services, or other online services.

GearBrix.US is not responsible for the privacy practices, security, content, or accuracy of third-party websites or services. If you choose to access a third-party website, you should review its privacy policy and terms before providing personal information.

9. Children’s Privacy

GearBrix.US is not intended to be used by children under the age of majority in their location without permission from a parent or legal guardian.

We do not knowingly collect personal information from children under 13 years old. If you are a parent or guardian and believe a child has provided personal information to us, please contact us at gearbrix.us@gmail.com so we can review and address the request.

Some products sold on GearBrix.US may be intended for children, but purchases should be made by adults or with adult permission.

10. Security and Retention

We use reasonable security measures and trusted service providers to help protect personal information.

However, no website, online store, payment system, or internet transmission is completely secure. Customers are responsible for keeping account login details private and using secure devices and networks when shopping online.

We keep personal information for as long as needed to provide services, process orders, maintain records, comply with legal or tax obligations, prevent fraud, resolve disputes, enforce policies, and support customer service.

When personal information is no longer needed, we may delete, anonymize, or securely store it as required by law or business needs.

11. Your Privacy Rights and Choices

Depending on where you live, you may have certain privacy rights regarding your personal information. These rights may include:

Requesting access to personal information we have about you
Asking us to correct inaccurate personal information
Requesting deletion of certain personal information
Requesting a copy of your personal information
Opting out of certain marketing communications
Opting out of certain targeted advertising or data sharing, where applicable

These rights may not apply in all situations, and we may need to verify your identity before completing certain requests.

To make a privacy request, contact us at:

gearbrix.us@gmail.com

We will not discriminate against you for exercising privacy rights available under applicable law.

12. Managing Communication Preferences

You may opt out of promotional emails at any time by using the unsubscribe link in our emails or contacting us directly.

If you opt out of marketing messages, we may still send important non-marketing messages, such as order confirmations, shipping updates, refund notices, account messages, or customer support responses.

13. Complaints

If you have concerns about how we handle your personal information, please contact us first at:

gearbrix.us@gmail.com

Depending on where you live, you may also have the right to appeal certain privacy decisions or contact your local data protection authority.

14. International Visitors

GearBrix.US is based in Texas, United States. If you access our website from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where Shopify and our service providers operate.

Privacy laws in these locations may differ from the laws in your country or region.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised “Last updated” date. Your continued use of GearBrix.US after changes are posted means you acknowledge the updated Privacy Policy.